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35	[OLDER POSTS]


A New Plan, A New Direction by Scott Anderson November 3, 2009 4:07 PM By now you’ve probably heard. Tomorrow - Wednesday, Nov. 4 - is a big day for Chrysler Group LLC and its future. The doors to Chrysler Headquarters in Auburn Hills, MI will swing wide for hundreds of analysts and members of the global media for nearly the entire whole day. Here’s why: Chrysler will provide a detailed road map charting a new course for the Company over the next several years in what is simply called the “Chrysler Group LLC Business Plan.” Led by Chrysler CEO Sergio Marchionne and Chrysler Group Chairman C. Robert... Tags: Ram , Quality , Jeep brand , Dodge , Fuel Economy , Product Passion , Sales and Marketing , Corporate Business , Chrysler Share Comments [4] Permalink
What’s Your Problem? by Blog Editor August 26, 2009 11:25 AM Problem solving starts with diagnosing what’s wrong, and not merely gathering reams of data on its symptoms. It sounds easy, but it can be deceptively complex. Chrysler Group LLC customer satisfaction team leaders, spanning a wide spectrum of fields – from the earliest stages of engineering, to the factory floor, to direct customer relations – came together this summer to learn from the best. The sessions, lead by two Master Blackbelt coaches, are designed to enable problem solvers, regardless of discipline, to more quickly identify, resolve and learn from problems that negatively impact products,... Tags: Engineering , Quality Share Comments [0] Permalink
Ram Ranked as Best Truck Ever (No Exaggeration) by Mike Ellis June 29, 2009 5:50 PM The "best ever" - it's a trite phrase. But owners spoke up, and what they said indicates that Chrysler Group LLC is headed in the right direction. The Dodge Ram scored the highest scored the highest Total Quality score ever for a truck in the 15-year history of Strategic Vision Inc.’s study. The Total Quality Index (TQI) surveys owners to rate all aspects of the ownership experience from buying and owning to performance and driving. According to Strategic Vision; “Customers specifically noted that the Ram has the best added storage capability along with the best truck... Tags: Dodge , Ram , Quality Share Comments [5] Permalink
Chrysler, Jeep and Dodge Brands Improve Quality in Study by Mike Ellis June 22, 2009 4:30 PM J.D. Power and Associates released its benchmark study on initial vehicle quality today, and the Chrysler, Jeep and Dodge brands all showed improvement. In fact, the Chrysler Group improved faster than the industry as a whole. “Even in the face of unprecedented challenges, the Detroit automakers are keeping their focus on designing and building high-quality vehicles, which is a precondition for long-term success,” David Sargent, vice president of automotive research at J.D. Power and Associates, said in a press release. The J.D. Power study surveys vehicle owners and leasees after 90 days of ownership, asking about 228 possible problems in their vehicles. ... Tags: Chrysler , Dodge , Jeep brand , Quality , PT Cruiser Share Comments [2] Permalink
Sales Hit Six Month High by Ed Garsten April 1, 2009 2:29 PM For the first time since last September, Chrysler LLC vehicle sales hit the 100,000 unit mark last month. Total sales in March were 101,001 units. Highlights: Dodge Ram sales up 34 percent compared with February, 2009. Jeep®Wrangler sales up 16 percent from March, 2008. Dodge Journey sales up 127 percent from March, 2008. Some other good news from the March sales report: Fleet sales down 44 percent as Chrysler focuses on retail over fleet sales. Internal warranty data shows we've achieved the lowest claim rate in Chrysler history with a 30 percent improvement over the past 12 months. INCENTIVES EXTENDED: The Employee Pricing Plus Plus program has been extended to April 30th. It offers employee pricing to... Tags: Wrangler , Sales and Marketing , Ram , Quality , Journey , Jeep brand , Dodge , Corporate Business Share Comments [6] Permalink